Privacy policy

Privacy Policy

Last updated: 20 January 2026

Introduction
studioEVIG operates this store and website (the “Services”), including all related information, content, tools, products, and services, to provide you with a curated shopping experience. studioEVIG uses Shopify to power the Services. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies you or can be reasonably linked to you. This does not include anonymised or de-identified information. Depending on your interaction with the Services, we may collect:

Contact information: Name, billing and shipping address, email, phone number.
Financial information: Payment card or account information, transaction details, and payment confirmations.
Account information: Username, password, preferences, and settings.
Transaction information: Products viewed, added to cart, purchased, returned, or exchanged.
Communications: Emails, messages, and inquiries you send to us.
Device information: IP address, browser type, device identifiers, and network information.
Usage information: Interaction with our Services, including browsing behaviour and clicks.

2. Sources of Personal Information

We may collect personal information:

Directly from you when you use the Services or communicate with us.
Automatically via cookies, tracking technologies, or your device.
From service providers, partners, or third parties acting on our behalf.

3. How We Use Personal Information

We process your personal information based on lawful bases under UK GDPR, including contract performance, legitimate interests, legal obligations, and consent, for purposes including:

Providing and improving Services: Processing orders, managing accounts, facilitating returns/exchanges, tailoring shopping experiences, and enhancing our website.
Marketing: Sending promotions or advertisements with your consent. You may withdraw consent at any time.
Security and fraud prevention: Detecting and preventing fraudulent or illegal activity, securing accounts, and protecting our Services.
Customer support: Responding to enquiries and providing assistance.
Legal compliance: Meeting legal obligations or responding to lawful requests from authorities.

4. How We Share Personal Information

We may share your personal information with:

Shopify and other third-party service providers (e.g., payment processors, delivery services, IT providers) for legitimate operational purposes.
Marketing partners to deliver targeted advertising only where consent has been obtained.
Affiliates or members of our corporate group.
Third parties if required for legal purposes, mergers, or business transactions.

All third parties are required to comply with applicable UK data protection law.

5. International Transfers

Your personal information may be transferred outside the UK. When this happens, we rely on appropriate safeguards, such as UK-approved Standard Contractual Clauses, to ensure your data is protected.

6. Security and Data Retention

We implement reasonable technical and organisational measures to protect your data. However, no system is completely secure.

We retain your personal information only as long as necessary to fulfil contractual, legal, or regulatory obligations or to resolve disputes.

7. Your Rights Under UK GDPR

You have the right to:

Access: Request a copy of your personal data.
Correction: Correct inaccurate or incomplete data.
Erasure: Request deletion of your personal data where lawful.
Portability: Receive your data in a structured, machine-readable format.
Restriction: Request restrictions on certain processing activities.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

You may exercise these rights by contacting us at hello@studioevig.com or by post at Elder Cottage, Box, Stroud, ENG, GL6 9HB, UK.

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience, personalise content, and analyse website performance. You can manage your cookie preferences via your browser settings.

9. Children

Our Services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to request deletion.

10. Complaints

If you are dissatisfied with our data processing, you may:

Contact us directly at hello@studioevig.com.
Lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. We will notify you of material changes and update the “Last Updated” date.

Contact
For questions or to exercise your rights, contact us at:
Email: hello@studioevig.com
Address: Elder Cottage, Box, Stroud, ENG, GL6 9HB, UK

Data Controller: studioEVIG